INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the item you receive will closely match the photos shown on the product page. All our items are carefully selected and inspected to ensure they match the style, color, and design displayed. While minor variations may occur due to lighting or manufacturing batches, we guarantee the overall look and quality will meet your expectations.

Where can I view my sales receipt?

Once your order is confirmed, a sales receipt will be sent to your email automatically. You can also view and download your receipt by logging into your account, going to My Orders, and selecting the order you wish to review.

How can I return an item?

To return an item, please contact our customer support within 7 days of receiving your order. We will provide detailed return instructions. Please note that customers are responsible for return shipping costs. Items must be unused, in their original packaging, and include all tags. Returns without prior authorization may not be accepted.

Will you restock items indicated as “out of stock?”

We regularly restock our most popular items. If a product is marked “out of stock,” we recommend subscribing to restock notifications on the product page or contacting our customer service for estimated restock dates.

Where can I ship my order?

We offer worldwide shipping. During checkout, you can select from the available shipping destinations. If your country is not listed, please contact our support team for assistance.